Causes Behind Samsung Galaxy Note 7 Explosions To Be Revealed This Month

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Jan 02, 2017 01:29 AM EST

Samsung Electronics Co Ltd, the top smartphone maker, suffered a major loss since its first recall of Galaxy Note 7 on September 15, 2016. Many customers reported that these smartphones caught fire or exploded during charging. This resulted in a worldwide product recall by Samsung. In January 2017, the company is going to reveal the probe results of its product failure.

The South Korean firm decided to permanently stop selling Samsung Galaxy Note 7 in October 2016, even though it meant that it may incur a loss of $5.1 billion to its operating profits over next three quarters. In fact, Samsung's third-quarter mobile earnings in 2016-17 financial year has been the lowest in nearly eight years, a dive of 98 percent since a year earlier!

According to Reuters, Credit Suisse analysts claim that Samsung stands to lose as much as $17 billion in revenue from the production and recall of the Galaxy Note 7.

The company is now trying to learn from its mistakes and rebuild its consumer trust once again. The probe examined every aspect of Samsung Galaxy Note 7 production, including its hardware, software and the manufacturing process, to find what caused the fires to happen.

When Galaxy Note 7 was launched on August 19, 2016, it was high in demand. According to the Tech Times, 200,000 pre-orders poured in just two days. The pre-orders were so high in South Korea itself that its international release had to be delayed due to the supply shortage.

It inherited the features of Galaxy S7 of IP68 water resistance and expendable storage as well as had iris recognition system, USB Type-C port, improved bundled stylus, and a dual-sided curved display. However, the company offered product exchange program on September 2, 2016 because it was found that Note 7 batteries were catching fire or exploding due to the generation of excessive heat. On September 15, 2016, the product was recalled formally in the US too.

The exchanged version of Samsung Galaxy Note 7 used batteries from another manufacturer but the incidents of fire continued to happen. On October 10, 2016, Samsung recalled all the devices worldwide, and the next day, it announced that it is permanent discontinuing the production and sales of Galaxy Note 7.

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