Samsung Galaxy S8 And S8 Plus To Acquire Software Patches For Red Tint Issue

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Apr 25, 2017 11:51 AM EDT

Samsung recently released Galaxy S8 series, but users are complaining due to a red tint appearing on the device's display. (Photo : Drew Angerer/Getty Images)

Samsung is facing again another problem with its newly released Galaxy S8 and S8 Plus. The devices are showing a red tint on its display, customers in Korea revealed on Twitter and Instagram.

Samsung managed to provide a manual repair that involves proceeding to Settings, Display, Screen Mode and selecting Colour Balance. But the supposed instant fix didn't solve the problem. The company now appears to be admitting the flaw, and it said to release an early software update this week for Samsung Galaxy S8 and S8 Plus.

According to The Korea Herald, customers will be notified to install the update via Settings once the software arrives. Samsung decided to improve the software for every Galaxy S8 customers since some of the users are not satisfied. However, there is no issue over the smartphone itself, the company's spokesperson said.

The Samsung Galaxy S8 and S8 Plus are furnished with Super AMOLED display to offer live colors with intense sharpness and contrast, the company told WIRED. "In the past, we have received feedback that consumers wanted the ability to customize the color setting of their Galaxy devices due to natural variations in displays, and we provided the option to do so in previous software updates," it added.

"While the Galaxy S8 and S8+ have the ability for the user to modify the color of the display, Samsung has listened to feedback and has decided to release a software update starting from this week, which will provide customers with a further enhanced ability to adjust the color setting to their preference.”

Samsung Galaxy S8 and S8 Plus will be fully unveiled on Friday, April 28 in UK and Europe. The overall reviews of the smartphones were favorable scoring nine out of 10 and were labeled as the best handsets in the market.

The results may be a relief for the company. It's especially because Samsung Galaxy S8 and Galaxy S8 are the first smartphones released after the Note 7's downfall in 2016.

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